Faqs - Xport style | Product

Frequently Asked Question

What products do you offer?

At Xport Style, we offer a wide range of premium fashion bags such as shoulder, Travel bags items to suit every occasion.

How can I place an order?

To place an order with Xport Style, follow these simple steps:

- Browse our website and select the items you wish to purchase.
- Add your chosen items to your cart.
- When you’re ready, click on the cart icon and proceed to checkout.
- Enter your shipping and payment details.
- Review your order and confirm.
- Once your order is processed, you will receive an order confirmation email.

What payment methods do you accept?

We accept a variety of secure payment options for your convenience:
Shopify Payments Credit & Debit Cards

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • Shop Pay
  • Visa

For more details, please visit our Payment Policy page.

How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s status either on our website or directly through the Order Tracking Page.

What is your shipping policy?

We are pleased to offer free shipping on all orders within the United States.
All orders are processed within 1-2 business days after payment verification.
Transit time can be between 5 to 8 business days (Monday to Friday).
For more detailed information, please visit our Shipping Policy Page.

My product was received either damaged or defective. What should I do?

In case your order arrives and your product has a damage or it is defective, then write to us immediately at support@xportstyle.com. Also, provide a picture of damage or defect. Include the order number you received for us to solve the issue with replacement or full refund.

Can I return or exchange an item?

Yes, we accept returns and exchanges in accordance with our Return Policy.

Items must be returned within 30 days of receipt in their original, unused condition.
You may exchange items for a different color, or request a refund.

How do I contact customer support?

Our customer support team is here to help! You can reach us via:

Email: support@xportstyle.com
Phone: +1 9796 373821

Our support hours are Monday to Friday, 09:00 AM - 05:00 PM (EST). We aim to respond to all inquiries as quickly as possible.

Do you offer gift cards?

No! Xport Style do not offer gift cards that can be purchased and used on our website.

How can I update my account information?

To update your account information, simply log in to your account on our website and go to the Account Settings section. From there, you can update your:

Personal details (name, email, etc.)
Shipping address
Payment methods

What should I do if I receive a defective or incorrect item?

We’re sorry if something isn’t right with your order. If you receive a defective or incorrect item, please contact our customer support team immediately.
We will arrange a replacement or refund in accordance with our Return Policy Page.

Are your products environmentally friendly?

At Xport Style, we are committed to sustainability and ethical fashion. We offer a range of eco-friendly products made from organic, recycled, or sustainably sourced materials.

Contact Us

Website name: Xport Style
Address: 6562 Stoney Point North, Norfolk Virginia 23502-3924, United States
E-Mail: support@xportstyle.com
Contact Form: Click Here
Phone: +1 9796 373821
Customer service: Monday to Friday between 09:00 am to 05:00 pm. We usually get back to you within 24 hours.